Kumho Tire's latest progress will recall 300,000 tires

On April 15, 2011, Kumho Tire will officially launch the recall of 300,000 tires. Some experts pointed out that the Kumho Tire incident has only revealed the tip of the iceberg of auto parts and it is inevitable that it will continue to expand the recall.

On April 1st, commissioned by Beijing Hyundai Motor Co., Ltd., Great Wall Motors Co., Ltd., Dongfeng Yueda Kia Motors Co., Ltd. and Kumho Tire (Tianjin) Co., Ltd., Kumho Tire (China) Co., Ltd. complied with the regulations for the recall of defective automotive products. “Required that a recall report be submitted to the AQSIQ, and that the recalled batches produced in 2008 from April 15th, 2011 were numbered C0 2208 and C0 4008, and the batches produced in 2009 were numbered C0 0509 and C0. In 0909, the batch numbers produced in 2010 were C0 2410 and C0 2910, and the Kumho tire products with batch number C0 0111 produced in 2011 were 7 batches involving a total of 302,673 articles. The above tire products are all produced by Kumho Tire (Tianjin) Co., Ltd. According to statistics, the problem batch involved more than 75,000 vehicles of Beijing Hyundai, Dongfeng Yueda Kia and Great Wall.

Slightly different from the vehicle recall method

It is understood that since the implementation of the recall of automobiles in 2004 in China, all of them were recalled in the form of complete vehicles. Defective component manufacturers have not been publicly disclosed in the recall announcement. At this time, auto parts manufacturers finally came to the forefront. The Kumho Tire Recall Notice made it clear that it was commissioned by three Hyundai Motor Co., Ltd., Great Wall Motor Co., Ltd., and Dongfeng Yueda Kia Motors Co., Ltd. to implement the recall. Kumho Tire recalled the recall of China's auto parts. The reporter found that unlike the vehicle recall method, the main responsibility for the recall was the sales center of Kumho Tires, and the 4S shop was not the main operator.

According to the recall announcement, Kumho Tire (China) Co., Ltd. will replace tires within the recall area free of charge. The recall will be implemented through the national distribution and after-sales service network of Kumho Tire and related vehicle manufacturers. Related users can call Kumho Tire's 24-hour customer service hotline 400-0999-016 or log on to Kumho Tire China website and related The official website of the manufacturer of the vehicle is acquainted with the details of this recall, and can also be found on the website of the AQSIQ, the website of the Defective Product Management Center, and the China Automobile Recall Network for information.

On April 8, the reporter landed on Kumho Tire China website: On the top left of the website, there is a clear red sign that reads, “Review Self-opening Future.” The homepage is the chairman of Kumho Tire China Li Hanhao April 2nd. A letter of apology to Chinese consumers and a 24-hour customer service hotline for Kumho Tire. The second page is an announcement of some product recalls of Kumho Tire Tianjin Plant. The third page is a batch identification description. The fourth page is the test flow chart. The fifth page is the Kumho Tire Replacement Tire and the free testing designated store. However, no specific designated store is shown on the page. Just wrote: "We will announce the Kumho Tire Free Testing Designated Store before April 10th. Customers who need to make an appointment during this period should call for appointment. We will inform you as soon as possible after the official start of the April 15 event. The time to change the tire at the shop." The sixth page is to expand the service content. Kumho Tire said that it will provide free comprehensive safety diagnostics for tires with a tread depth of 1.6mm or more from April 15th to October 15th for passenger tires (after DOT 0808) manufactured after March 2008. The impact drums with a wear rate of 50% or less and the joint drums with a wear rate of 25% or less are not included in the manufacturing process but are included in the compensation range.

As for why car tires were produced after March 2008, some experts believe that this may be related to the large number of Kumho tires entering China's mainstream auto factories starting in March 2008.

Specific operations and other notifications

On April 10th, the reporter once again landed on the official website of Kumho Tire, and saw the newly announced Kumho Tire Replacement Tires and free testing points. There are multiple designated points in 30 provinces and regions across the country. The reporter found that the maintenance points for the recall work are not only Kumho Tire Designated Stores, but also Hyundai Motors and Kia Motors 4S stores.

The reporter dialed Kumho Headquarters’ 400-0999-016 phone and asked about the number of repair shops across the country. The answer was: “I don’t know, we just responded to the department.” The reporter dialed the phone of Beijing Yifeng Huichi Tire Sales Company again. The other party told the reporter that the test was to be booked in advance through 400-0999-016. The start date of the test was on the 15th of this month, and specific notices were required for recalling the product within seven batches. If users other than the 7 batches are concerned about the tire quality, they can make an appointment to visit the store in advance. The test time will be approximately 20 minutes. Professionals will make comprehensive judgments based on the age of the tires, kilometers traveled, and problems with the tires. If they fall within the scope of claims, they will also be free to replace tires of the same specifications.

The reporter also opened a Beijing 4S shop in Beijing Changping, Beijing Tianle Guoyu Economic and Trade Development Co., Ltd., and the staff told the reporter: “Since the announcement of the recall, many car owners came to require testing, and we have registered one by one. Testing or recall, the specific work has not yet begun, we must wait until the 15th of this month. In addition, we currently only accept the Kumho tires used within the seven batches of Hyundai Motor, the inspection outside the seven batches must first contact Kumho Headquarters to make an appointment Afterwards, we will go to the designated maintenance department to be tested. The new tires that have been replaced have not yet come. Please tell us how to do this."

Number of recalls questioned

After Kumho Tire issued a statement, industry insiders questioned that the recall of Kumho Tire was just a show. It was pointed out that only the Kumho Tianjin plant had an annual production capacity of 6.6 million tires, while the recalled batches were produced in 2008, 2009, and 2010, and 20 million or so tires produced in three years were over-produced. There are 300,000 tires for the problem of back gels. These 300,000 tires only account for 1.5% of total production.

In this regard, the relevant experts said that do not worry about this, the so-called car recall refers to the defective automotive product manufacturers choose to repair, replace, recover and other ways to eliminate the product may cause personal injury, property damage, the process of defects. The “defects” referred to here refer to the unreasonable danger of identity and endangering the safety of people and property in a certain batch, model, or category of automotive products due to design, manufacturing, etc., or not. Compliance with national standards concerning vehicle safety.

According to industry sources, there have been plenty of recalls in the past when recalling entire vehicles. In the past two years, only Toyota “brake doors” have expanded their recalls several times. China has had the same vehicle, same defect, different batches, and expanded recalls. Case. Therefore, there is no need to worry about the recall of Kumho. If we find that there are other defects and reach a certain number, we can continue to expand the recall.